6 Years On..

StepChange is just coming up to its 6th birthday. It’s a business that was born in the teeth of the recession, but we’ve also seen the great growth years of recent times too. We’ve been really fortunate to spend this time almost exclusively among financial advisers and other players in the life, pensions and investment […]

Have you some spare time over the summer?

It’s that time of year again… The weather will (hopefully) be great and everyone is trying to spend a bit more time outdoors. The downside is that business may be getting just a little quieter for the next month or two. So here lies the opportunity! It’s possible that you’ll have a bit more spare […]

Segmentation of clients is no longer optional

Thankfully there are very few financial advice firms remaining who see segmentation as one of those tasks to be done “when they find the time”. Which in other words is never.  There are now so many compelling reasons for segmentation of clients to be seen as one of the most important tasks a broker needs […]

Annual Meetings are your most important client interactions

Annual Review meetings are so important in the eyes of many clients. And if they are not, they should be. And it’s your job to convince clients of the importance of these meetings. This is particularly important as we see the news of Vanguard offering fund admin services in the UK for 0.15% and fund […]

Is it possible to introduce or increase trail with existing clients?

How do you convince an existing client to agree to an increase in trail commission or an introduction of it on pension or investments business written some years ago? How will you answer the pushback that you’ve already been paid? I’m working on the premise that the overall charge is going to increase. Of course if […]

Can niche strategies work for financial advisers?

This is a question that occupies a lot of thinking time of many advisers today, as they contemplate their future client acquisition strategies. While we are seeing some advisers setting minimum hurdle sizes with new clients (either in assets under management or agreed fee levels), let’s be honest, many advisers are generalists, welcoming any prospective […]